RouteMaster — Privacy Policy
RouteMaster respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Account Information: Email address associated with your organization account.
- Visit Submissions: Task checklist items and optional notes you provide for each visit.
- Approximate Location (Optional): If you grant permission, we may collect approximate location at check-in/out to verify presence. The app works without location access.
- Diagnostic Information: Basic server logs (for example, errors) used to maintain reliability. We do not use third-party analytics or advertising SDKs.
How We Use Information
- Provide and operate the service (authenticate users, display routes, record visit submissions).
- Improve reliability and support (debug issues, ensure submissions are received).
Sharing
We do not sell your data. We may share data with service providers who help us operate the service (such as hosting or database providers) under appropriate safeguards.
Security
All network communication uses HTTPS/TLS. Authentication tokens are stored securely on device and transmitted only over encrypted connections.
Retention
Visit submissions are retained according to your organization’s policy. Diagnostic logs are retained only as needed to operate the service.
Children’s Privacy
RouteMaster is intended for use by professional field technicians and is not directed to children under 13.
Your Choices
- Location Permission: You can deny or revoke location access in your device settings; the app remains functional.
- Account & Data Requests: Use https://tompinataro.github.io/app-support/routemaster/#account-deletion for account updates or data deletion requests.
Contact
Email tom@pinataro.com for questions, support, or privacy requests.
Support resources: https://tompinataro.github.io/RouteMaster/support