CD Valet — Support

Need help? Start with the options below.

Contact

CD Valet stores library data and any optional saved profile on your device.
To remove local data, you can clear the saved profile inside the app or delete the app from your device.
If you need help identifying what to remove, email TixPy@pinataro.com with subject CD Valet Data Deletion Help.

App Version: confirm you are on the latest build.
Camera Access: if scanning is not working, make sure camera permission is enabled for CD Valet in iPhone Settings.
Library Refresh: if a scan or manual CD does not appear right away, open the Library tab and tap Refresh.

Profiles: Saving a local profile is optional. Any user can open the app, scan CDs, and build a personal library immediately.
Scanning UPCs: Use the Scan tab to capture CD UPCs in batches. If the camera view is open but codes do not save, try tapping Reset and scanning again.
Library Editing: The Library tab shows saved CDs. Tap a row to add album, artist, format, and notes.
Camera Permission: The app requests camera access only when you choose to scan. You can re-enable it later in device settings if you denied it the first time.